Travel Agency Management
Upon completion of this course, participants will be able to: Understand Departure, Arrival and Transfer processes
Gain insight into rules, regulations, safety and security as it affects the aviation industry Understand Air travel geography, Travel formalities and Air Passenger Services Use the "ideal" process for passenger and baggage that successfully pass through all airlines and government authorities at airports Understand the various entry codes and abbreviations contained in different type of tickets Use and interpret the listed terms and definitions and codes used in airlines reservations
Course Content
Introduction to the Travel Agency Management
Types of travel agencies
Marketing Strategies for Travel Agencies
Sales and Customer Service
Technology in Travel Agency Management
Sustainable Tourism Practices
Financial Management for Travel Agencies
Case Studies and Industry Insights
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