
#TECHNICAL AND OPERATIONS FACULTY
Cabin Crew Training Ab-Initio Programme
At the end of this training, participants will be able to deliver exceptional service, meet and exceed in flight safety and service needs of customers, handle difficult customer complaints, objections and queries. They will also acquire knowledge on how to prepare pre-flight passenger handling plans and handle emergency situations through simulation exercises (ditching, fire fighting, etc.).
Course Content
General Aircraft Knowledge
Air Law and Procedure
Standard Operation Procedures
Meteorology
Aviation Physiology and Psychology
First Aid in Aviation Medicine
S.E.P [Emergency Procedure/Safety and Survival]
Aviation Security
Dangerous Goods
Health and Beauty therapy
Service Procedure
Passenger Care and Psychology
Crew Resource Management.
Emergency Equipment
Aircraft Specifics
Hands on Drills
Contact Us for More Information
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